Papa John’s Pizza
231 N Walton Blvd Ste 5, Bentonville, AR 72712, USA
Our Address
231 N Walton Blvd Ste 5, Bentonville, AR 72712, USA
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Atmosphere doesn't really apply here since it is not a restaurant, so 5 stars because the place is clean. The pizza is done really well here I have never received a poorly made pizza from here. The Papadia was a bit of a disappointment it had next to no sauce, small, and $8.99. The pizza is great though! They don't skimp on the toppings and they are consistent. I paid $54 for for a Large Works pizza, a medium cheese pizza, and a pepperoni and meatball pizza papadia, and 3 extra sauces, and a 15% tip ($6 and change). Pretty expensive but everything is these days unfortunately. Overall this is my favorite around here over Marcos, Simple Simon's, Casey's, Domino's, and Pizza Hut.
I ordered 10 pizzas from them for my son's birthday party. I request them to be ready at a certain time. They were not. They told me I had 5 or 10 minutes left. No big deal. While waiting on the pizzas " exploded" and they had a remake it. On the good side they gave me the bad pizza for free. The pizza was really good in high quality. The manager was super nice and apologetic about the wait. I'll definitely be going back.
Pulled in about 430 pm on the way home from workm perfect timing beciae we missed the big rush or orders and the choas that comes on a Friday night. I ordered 2 pizzas and a 2L rootbeer inside. Then I waited in my car for 10ish minutes before heading back in to pick them up. They were slicing them and handed them right to me by the door. They were quick, correct with my order and the back appeared clean and tidy.
Ordered pizza and it was never delivered. I came to get a refund the next day and the “GM” said it wasn’t an option and I could only get a store credit. After arguing with her for so much time she “forced” the system to give me a refund. She was very unprofessional and rude. Never will order again from this location.
I forgot to order marinara sauce with my delivery order so I called immediately and asked them to add it which they happily did. Then they delivered our order and forgot the sauce. So I called and they offered to send the guy back with sauce even though we would be done eating by that time. Then the delivery guy called me to apologize and offered to bring me a 2 liter soda, but we don't drink soda so he offered $10 cash. When he got back to our house he said it was from his tip money and the store said they couldn't do anything for us so he was willing to make it right himself. We declined. It's not his job to make things right even if it was his mistake. If papa John's cared about their customers at all they would be willing to make it right. In addition, they have absolutely terrible quality checks or just don't care what the pizza looks like because the pizza we received was terrible-half the crust was completely bubbled up.Trash. If you care at all and feel like you maybe want to do something to make it right, this is my order number from 8/13/2022. Order #978943502