Marco’s Pizza
2502 SW 14th St, Bentonville, AR 72712, USA
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2502 SW 14th St, Bentonville, AR 72712, USA
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Absolutely disappointed. Usually I do not have an issue with Marcos. Pretty dependable. Not today! Along with horrid customer service. I order two pizzas and the ETA was 25 minutes after I ordered. That’s awesome!! Only the pizza did not show up. After 1 hour (from when I ordered the pizza) I called the store. The girl I spoke with was rude and really didn’t care. She did not apologize, show empathy, or even try to remedy it. The response was “the driver left with your order and three others 35 minutes ago” “it will be there soon”. I asked if it is okay for an order to be past the ETA over 30 minutes and she was silent with no response. Pizza finally showed up, no apology from the driver. Pizza was thrown together. See picks. Really disappointing!
Really hardworking crew. Had trouble placing an online order and they went above and beyond to help me place my order. Aside from the fantastic service, the pizza is ALWAYS the best in TOWN! Fresh tasting, and not greasy! We do pickups, and the food is usually ready earlier than the online order system anticipates!
Really good options for fast pizza. You can order online, drive up, and are in and out in no time. Make sure to check out their specials. We will certainly be back. We got Marcos pepperoni - or something like that - it was very good. We also got some cheese bread - this could honestly use more cheese but overall can’t complain for the price.
They used to be great but the last several times I have ordered, the order was wrong. Pizza arrives cold and salads arrive hot. They switched to Door Dash for delivery but dont tell you this when ordering online. The Dasher rarely is able to communicate and the store wont answer the phone. This place has gone down hill rapidly. Stay away from them... There is a new Dominos in Centerton that is very eager to please
Travis the manager was awesome and helpful. The employee that took my order also made the pizza. I had to ask that he WASH his hands. There was a sink just to the left but he went around a hidden corner. Not sure if hands were washed. There is too much sickness in the world today. He then dragged a trash can across the floor and continued to work on the order. It seem to be a BIG deal that I ask for him to wash his hands after handling money!