Life Style Dentistry
4001 W Financial Pkwy, Rogers, AR 72758, USA
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4001 W Financial Pkwy, Rogers, AR 72758, USA
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Hands-down, the best deep cleaning I’ve ever had. My hygienist was very friendly, thorough and accurate with her placement with the Instruments used. Very clean environment in the office along with perks like, natural teas, coffee, & massages chairs. Fantastic experience!
Mary is my hygienist and I LOVE HER! Everyone here makes me feel so welcome and it’s always a great experience!
Mary was my hygienist and she was the sweetest. She always made sure I wasn’t hurting and talked me through everything or would tell me what area she was working on. She was very informative about everything.
Was told my business was not welcomed. When I showed up for an appointment I made that was cancelled without my knowledge then when I try to reschedule they want to charge a $50 fee when it was their mistake in the first place. I took time from work to show up and be turned away. A health care business that does not put their patients first is not something anyone should want to be associated with. I have been going to this place for 4 years but since new ownership, loyalty is not rewarded. *Edit to Reply*: I asked multiple times to reschedule and on the third attempt was told "I can tell this will be hassle" and refused my business. I have never missed an appointment and have paid thousands of dollars through the years. They mention that their own employees time is valuable, but my time the customer is not even considered. I called multiple times to move my appointment the day of as I didnt have time to move otherwise. Again I have never missed an appointment or even heard of said policy until I arrive to a cancelled appointment with my time from work to travel there not even considered.
My daughter had work done here 2 years ago that was then denied by insurance. They said it didn't need to be done and each appeal was denied. So, the dentist sent me the full bill and after calling and talking with them, they said that I didn't need to worry about it. Now, the office denies this and has sent the bill to collections. To make matters worse, I had to get that same tooth repaired by a different dentist who agreed with the insurance company that it shouldn't have been messed with originally. Beware of this dentist office. They have shady billing policies, push procedures that don't need to be done, and have no issue being dishonest. Update: The new owner called and told me to take this review down. I refused because it's 100% accurate. We haven't been to the new dentist so my review is on the previous dentist and their policies. However, the new dentist sent this to collections instead of honoring what I was told previously. I feel as though it's a shakedown for additional money, two years after the procedure.