It’s Plumbing
123 1/3 W Elm St, Rogers, AR 72756, USA
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123 1/3 W Elm St, Rogers, AR 72756, USA
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I happen to own an electric business, so I consider it high praise that Matt takes care of his crew and his customers exactly the way I try to. Happy plumbers = happy customers. You can always find someone 'cheaper' but when it comes to plumbing, you need things to be perfect the first time. I got three quotes to upgrade from a traditional water heater to a tankless set-up and Matt (the owner) and his team came up about $2,000 ahead of the other big name plumbers in Northwest Arkansas, they also carried the best warranty. To add to the difficulty of the project, my water heater was in my attic, which can have devastating consequences. Last summer, my next-door neighbors tank failed, except in their case, the emergency drain also failed. They had to rent three storage pods to hold their possessions, all of the drywall in their house had to come out, their carpet was also ruined. It was truly devastating for their family. I do pretty much all of the work in my home myself, but after their experience, I wasn't willing to take any chances. Given the semi-emergency of my situation, it meant a great deal that the team was able to make some adjustments to their schedule and able to get my wife hot water the very next day after I called. I would strongly recommend It's Plumbing, or any of the trades under the "It's" umbrella. PS these photos were snapped before the crew had a chance to sweep up and clean their work areas. They did a fine job without me having to ask!
I cannot say enough about ITS Plumbing - we had an emergency leak happening in a bathroom on the second level in the very early hours of the morning. I called 7 plumbers - literally 7 and Matt, the owner, called me back personally and was at the house within the hour to not only contain the issue to avoid further damage, but also thoroughly diagnose the issue and repair the issue in the best way possible. Bobby, lead on his plumbing team was also phenomenal... he found an additional issue happening at the water heater that we would have missed had he not spotted which could have caused future issues. They are super respectful, super knowledgeable and expedient all at the same time. I feel so lucky to have found them and they will be my go-to from here-to-forward!
Started with Matt for an active water heater leak. He had his crew within the hour at our house devising a plan. Complications arose as usual, that the guys worked around. Getting the correct water heater to fit into the area the old one was situated. The found one, took the new one back and went to get the new one, came back and installed it. The guys were very knowledgeable and a pleasure to deal with, not to mention the price was better than anyone I contacted. I highly recommend It's plumbing! Great job
We had a plumbing leak on a Saturday evening and i had no idea who to call. A friend of my son recommended ITS plumbing. I called, the answering service transferred me to Matt, the owner. Matt came out in less that an hour, found the problem and gave me a free estimate to fix the problem. Even though the after hours rate is higher (I'm sure everyone's after hour rate is higher) I chose to have it fixed that evening and Matt had it fixed and was finished that same evening. I was / am very impressed with Matt and the service that he supplied me and my family.
The Best !!! We've used their services several times, the deep freeze, this winter, broken pipes, water leaks at our business, and the Tornado this year.From office to estimator and techs, they have a great team. Highly Recommend !