Gusano’s Chicago-Style Pizzeria
19 Cunningham Corner, Bella Vista, AR 72714, USA
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19 Cunningham Corner, Bella Vista, AR 72714, USA
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Sat in the bar area. Took almost 15 minutes to be acknowledged and get a menu and even a drink order in. I love Gusano's, but today was not their best. Added chicken to my Greek Salad. It was warm, but very chewy, like a leather boot. Did not finish the salad. Also, dressing on the side spilled on the way to the table. It was all over the plate supporting my salad dish. Server acknowledged it, but in no way took the initiative to resolve. That's common sense...
Awesome all the way around. Comfortable and awesome service and of course the food was Awesome
My family and I ate here today and really enjoyed the atmosphere. We had the most delightful server. She really made our experience wonderful. We will be dreaming about those delicious pepperoni and Italian sausage calzones. 😀 We can't wait to go back!
New to BV as of 4 months so getting to know all the local restaurants. I’m a pizza lover, having owned a couple myself. But for those that know me, I rate based on dining experience, so overall have to go with a 3 here. Let’s break it down 1. Customer Service - 4 stars. First impression was a 3 because there was no one greeting us and I honestly didn’t know who to talk to about getting a table. Our server was polite and attentive but appetizer came out about 5 min after our pizza. Very strange. Again, apologetic server but seemed robotic. 2. Food Quality - 2.5 stars. Pizza was average temp while the appetizer was scalding (burnt my mouth). More cheese than needed on a pizza but I like more thin crust NY Neapolitan style. Crust lacked flavor and you could tell was cooking at 575 degrees for about 15 min. Little to cardboard my friend me. Sad to say but my favorite thing was the large soda cups - AWESOME. 3. Ambiance - 3 Stars. They get a good turn out but not sure if it is because of convenience or the vibe. Hard to move around in the dining area as tables are uniquely placed. Family behind us had a toddler that must not have been having a good day so a lot of screaming towards the end of our meal. I get it, we have four kids but didn’t appear to be much effort by the parents to console the child so that didn’t help the dining experience. 4. Cleanliness - 3 stars. It’s average but the bathrooms definitely need some attention. Overall - Some simple adjustments could help it stand out. I wasn’t dying to have leftovers the next day which is unfortunate.
Great friendly place to eat friendly staff I think they all deserve a raise, really stand out compared to other restaurants in the area with how nice and respectful everyone is. It seems like the service in some places has gone to crap but this place has maintained their positive service experience. It makes me want to spend my money at places like this. Definitely raising the bar