Barkberry Place
2603 N Walton Blvd, Bentonville, AR 72712, USA
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2603 N Walton Blvd, Bentonville, AR 72712, USA
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The first experience was great. Our dog was done in 2 hours and was clean cut with adorable bows. The second time she was there for 4 1/2 hours, choppy and no bows. For the price I was extremely disappointed.
My 81 year old mother just moved to this area. She took her Cavashon in to be groomed. Obviously, they do not know how to cut this style of dog. They quoted $82 but then charged her $87 when she came to pick her dog. When she gave them her card they charged her $91. They told her they charge more for using a card. She told them no one told her that or she would have gotten cash. Then they brought the dog out to my mom and she was just cut short all over! It looks terrible!! They cut her eyelashes and ears short. They told my mom she was matted and they had to do that. That was a straight up lie. She was not matted. Furthermore, it took so long for them to get it done. They told my mom that the guy that began the cut had to leave so they had to wait for someone else to take over and finish the job. Not only did they take advantage of my elderly mother with the charge, they did such a terrible job. On top of that, they said they couldn’t trim her nails much because her pads are too big. This dog has gone to groomers her entire life and no one has ever said they couldn’t trim her nails. This place is terrible! My mom will never be back here again!! We are all livid with this experience! The first picture is how her previous groomer out of state cut her. Beautiful! The next two pictures are what Barkberry did, chopping off the hair on her ears and completely shaving her tail! Worst grooming job EVER!! Do yourself a favor and do not bring your dogs here!!
Love love love this place! We’ve been there two to three times now and it’s always excellent. Excellent service excellent care excellent results! The ladies in there are always nice and wonderful. They take great care of our dog. Our dog always looks amazing! They always are sure to ask about grooming needs and not just assume it’s what you had the previous time! Love that they add little bows when you come pick your dog up! So cute! We’ll always come here!!!
I took my Maltese here for over a year, and loved it for the first little while, until the past handful of months. I would drop him off in the morning, and they would give me an estimate of 2-4 hours. I understand this is an estimate, but the last two times I took him, they didn’t even start on his haircut until he’d been there for four or more hours already. In the earlier days of taking him, they once finished his full groom (bath and haircut and nails) in 45 minutes. The very last time I brought him, I asked for the same haircut I ask for every single time I’ve taken him. The fluffier cut pictured is what I always ask for (and always got), versus what I got the last time. Even the last few fluffy cuts I got were messier, compared to what I was getting six months ago. When I complained about the shave my dog got, Lisa told me that they all thought he looked cuter than he ever has. I was not offered any sort of refund or reimbursement or anything like that. $70 for him to come out looking like an alpaca.
Wonderful place, everyone is friendly and takes good care of my dogs. They know them by name and are genuinely happy to see them when I drop the off. 100% recommend.