It’s Plumbing
123 1/3 W Elm St, Rogers, AR 72756, USA
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123 1/3 W Elm St, Rogers, AR 72756, USA
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I recently hired Integrity Trustworthy Service Plumbing to replace my old tank water heater with a new tankless system, and I couldn't be happier with the results! From start to finish, they were professional, efficient, and incredibly knowledgeable. They took the time to answer all my questions and explain the process in detail, ensuring I understood exactly what to expect. The installation was flawless, and they left my home clean and tidy. Best of all, I now have an endless supply of hot water! I highly recommend Integrity Trustworthy Service Plumbing LLC to anyone in need of a reliable and skilled plumber.
Absolutely amazing! Professional, kind, and great at what they do. This company cares for people and it shows. Back in May when the tornados hit our house had a lot of issues including plumbing. We were recommended a plumber who charged around $1500 and did not fix the problem and would not come back either. Kept saying he would but never did. We had to call another company to come flush the pipes. Fast forward to everytime it rained our system would back up into our shower and tubs. Toilets would not flush properly and always bubbling. Finally got Bobby and his team over and they completely fixed the whole problem. Flushed our pipes correctly but also found the issue. The plumber that charged us around $1500 never installed the pump in correctly and did not reattach the alarm. Bobby came out quickly, stayed until he figured out the issues. And although he could not completely fix the problem until the next day, figured a solution to keep our system from backing up and enabling us to have running water and toilets that flushed. As promised him and his crew showed up the next day and completely fixed our plumbing problems. I am a huge fan. Thank you.
Thank you to Kisha and Rory! Kisha went above and beyond to get us worked in the schedule on a Friday and with company in town- because when else is your kitchen sink going to decide to get clogged?! She called me back, after originally scheduling an appointment for their next opening the next week, and said she was able to rearrange some things to get us taken care of before the weekend! Can’t thank you enough! Rory is another superhero that should be mentioned as he ultimately got our sink unclogged and working again! He called to update me of his status of arrival and was so helpful. Since I wasn’t able to be present during our appointment, he called me to let me know how everything went. So thankful for everyone involved in keeping my household in working order! Thank you both! Its Plumbing was recommended to me by a neighbor and I was confident that a qualified plumber would be able to help us! They will be my first call for any future projects or emergencies. Fair pricing and knowledgeable staff! Thank you It’s Plumbing!
I’ve lived in NWA for 40+ years and have used several different residential plumbers. Awhile ago I was referred to ITS Plumbing by a friend and satisfied customer. WOW! Prompt responses, courteous professional plumbers and reasonably priced! I HIGHLY RECOMMEND!
I happen to own an electric business, so I consider it high praise that Matt takes care of his crew and his customers exactly the way I try to. Happy plumbers = happy customers. You can always find someone 'cheaper' but when it comes to plumbing, you need things to be perfect the first time. I got three quotes to upgrade from a traditional water heater to a tankless set-up and Matt (the owner) and his team came up about $2,000 ahead of the other big name plumbers in Northwest Arkansas, they also carried the best warranty. To add to the difficulty of the project, my water heater was in my attic, which can have devastating consequences. Last summer, my next-door neighbors tank failed, except in their case, the emergency drain also failed. They had to rent three storage pods to hold their possessions, all of the drywall in their house had to come out, their carpet was also ruined. It was truly devastating for their family. I do pretty much all of the work in my home myself, but after their experience, I wasn't willing to take any chances. Given the semi-emergency of my situation, it meant a great deal that the team was able to make some adjustments to their schedule and able to get my wife hot water the very next day after I called. I would strongly recommend It's Plumbing, or any of the trades under the "It's" umbrella. PS these photos were snapped before the crew had a chance to sweep up and clean their work areas. They did a fine job without me having to ask!