Firehouse Subs Promenade Point
2009 S Promenade Blvd, Rogers, AR 72758, USA
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2009 S Promenade Blvd, Rogers, AR 72758, USA
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Staff was nice, food was quick to come out. But the entire restaurant was dirty, every table. Then the women’s restroom looked like a prank- no door handle? Gap next to the knob big enough to see through? Peeling toilet seat straight from a horror film? Surely someone has an hour to pick up and install a new knob and toilet seat. Maybe the nice guys behind the counter can wipe things down in the dining room. lmk, we’ll be back!
Great food and drinks except when too frequently drink dispenser out of vanilla flavors. Rewards supports is the worse customer insults. >6 purchases never credited by cashiers and later rejected purchase rewards by online rewards support following cashiers and location managers' instructions because of their fault. At least they consistently make great sandwiches and reject all rewards when cashier make mistakes and app malfunctions
Tried to let them know and show them I had found a hair in the bread of my sister's sandwich and the kid told me that it looked like my hair I did to explain it was in the bread and not even my sandwich also it looked like facial hair they told me we don't even make our own bread .....so whatever
Very solid sandwich place. Prices aren't too bad, and the food is good. They have a Coke Freestyle which is a major plus for me personally. I usually get the Turkey Bacon Ranch sandwich and it tasted great. The staff is always super friendly too. No complaints for this Fire House Subs.
Let me just say, I’ve had the worst service here every single time that I visit this location… But today was a completely different story! Breezy was extremely attentive, kept us happy while we waited (also, we didn’t wait half as long as we normally do, this team is quick and efficient), double and triple checked to make sure our order was correct, gave my doggy extra treats, was very smiley and had a positive attitude the entire time, and she made me smile on a day I didn’t feel like smiling! And not to mention my sandwiches came out perfectly. Thanks Breezy!