Barkberry Place
2603 N Walton Blvd, Bentonville, AR 72712, USA
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2603 N Walton Blvd, Bentonville, AR 72712, USA
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The first experience was great. Our dog was done in 2 hours and was clean cut with adorable bows. The second time she was there for 4 1/2 hours, choppy and no bows. For the price I was extremely disappointed.
My 81 year old mother just moved to this area. She took her Cavashon in to be groomed. Obviously, they do not know how to cut this style of dog. They quoted $82 but then charged her $87 when she came to pick her dog. When she gave them her card they charged her $91. They told her they charge more for using a card. She told them no one told her that or she would have gotten cash. Then they brought the dog out to my mom and she was just cut short all over! It looks terrible!! They cut her eyelashes and ears short. They told my mom she was matted and they had to do that. That was a straight up lie. She was not matted. Furthermore, it took so long for them to get it done. They told my mom that the guy that began the cut had to leave so they had to wait for someone else to take over and finish the job. Not only did they take advantage of my elderly mother with the charge, they did such a terrible job. On top of that, they said they couldn’t trim her nails much because her pads are too big. This dog has gone to groomers her entire life and no one has ever said they couldn’t trim her nails. This place is terrible! My mom will never be back here again!! We are all livid with this experience! The first picture is how her previous groomer out of state cut her. Beautiful! The next two pictures are what Barkberry did, chopping off the hair on her ears and completely shaving her tail! Worst grooming job EVER!! Do yourself a favor and do not bring your dogs here!!
Picture is of our dog after a home hair cut gone wrong. Barkberry for us in super fast. They were hugely helpful and very well organized.
Love love love this place! We’ve been there two to three times now and it’s always excellent. Excellent service excellent care excellent results! The ladies in there are always nice and wonderful. They take great care of our dog. Our dog always looks amazing! They always are sure to ask about grooming needs and not just assume it’s what you had the previous time! Love that they add little bows when you come pick your dog up! So cute! We’ll always come here!!!
Thank you Ashley and Barkberry for a great 1st experience! Very educational and professional with so much intentionality to make the haircut what we wanted! Will be back and highly recommend!!